Traditionally, smaller companies have chosen to use IT services based on a Break / Fix policy – Wait for it to break, then get your tech in to fix it.
Proactive support is an option which is out of reach of a lot of small business due to the high costs involved.
220 Internet Services is pleased to announce our MSP program, including proactive monitoring and virus protection, all built in to one small monthly payment per workstation or server. We can monitor any of your computers, and receive reports of possible problems, including overheating, stopped services, viruses, constant high CPU or RAM usage, low hard drive storage etc. We will often know about your problem before you do, and can have it all fixed before you experience any downtime. We can also schedule regular maintenance to be performed at a time convenient to you.
We are able to generate real time reports of your computers, any issues they currently have, or have had in the past, including:
We are also able to keep a record of some of your software keys in case we ever need to reload.
Our software allows us remote access to any of your managed computers, allowing for a faster fix without the need for a technician to visit your site.
We have made every effort to make this program affordable for everyone, and you will see that the cost is less than you would pay separately for an hour’s labour, cloud backup and a year’s worth of Anti-Virus. This combined with 30 minute remote support billing is likely to save you money for those smaller quick fixes.
From $15 Per month per Computer / Server, including
Contact us for a customised proposal, based on your requirements.
Labour is billed in 30 minute increments if support is supplied remotely or first 1 hour then 30 minute increments if a technician is required to attend your site.
Optional Monthly Extras:
Content Filtering $2 per computer – block specified sites during certain times, e.g. only allow Facebook during lunch or block certain categories of websites e.g. Adult content, Gambling, etc.
Additional Cloud Backup $10 per 25gb – Automatic File backup, safely stored off site in case of disaster.
If you require any further information, please don’t hesitate to contact us.